Our Terms & Conditions

In the absence of a specific contract for your Development project, this contract will apply.

Wild Software Limited will endeavour to operate in a fair and reasonable manner at all times and it is part of our ethos to ensure we maintain a great relationship with our clients.

It is, however, important to have certain contractual aspects agreed in order to protect both parties. By undertaking a projects with Wild Software Limited you are agreeing to the following terms and conditions.

1. Relationship of the Parties

1.1 The parties intend that an independent contractor relationship will be created by this contract, and that no partnership, joint venture or employee/employer relationship is intended or implied.

2a. General Project Process

2.2 Wild Software Limited cannot always guarantee to start work immediately on a project but will arrange a date with the client as to when work can commence.

2.2 The project will be run according to Wild Software Limited Project Process. This process will be provided to you with your contract.

2.3 If Wild Software Limited has produced a proposal document for the project then Wild Software Limited will commence work once, provided you supply us with:

a) Final data, information, logos, designs, graphic and related materials to be incorporated into the solution ready for delivery, prior to the design. Any further material supplied at a later date may incur an additional charge.

b) Where applicable comply with all the terms of the Web Hosting Terms and Conditions.

c) Where applicable comply with all the terms of the Domain Terms and Conditions. d) Should you decide to make design changes once the concept has been signed off then Wild Software Limited may quote for an additional charge.

2b. Website Process

2.4 During the Web Site Development Cycle Wild Software Limited may at intervals place versions of the client’s Web site on one of Wild Software Limited’s demonstration servers so that the client may view and comment upon the Web site’s progress, and approve design concepts and prototypes. When both Wild Software Limited and the client agree that the Web site meets the criteria agreed during the projecting process, Wild Software Limited will invoice the client for any remainder of the amount due for the project. At Wild Software Limited’s discretion, Wild Software Limited may choose to delay publishing some clients Web sites until full payment for the Web design project has been received.

3. Acceptance Testing

3.1 You will conduct the acceptance tests on the deliverables within 10 working days of installation to ensure that they perform in accordance with the proposal. If a deliverable does not pass the acceptance test, we will correct the failure. You will then repeat the acceptance test. Such processes shall continue until the relevant deliverable passes the acceptance test.

3.2 If during the project process you request additional or changed functionality/content from the deliverables outlined in the specification or proposal, then Wild Software Limited will charge at time plus materials.

4. Copyright

4.1 All material, both text and images, supplied by the client and used in the construction of the client’s Web site, will remain the client’s property. All such material will be assumed to be the property of the client and free to use without fear of breach of copyright laws.

4.2 The copyright for all material provided by Wild Software Limited, such, graphics, photographs and text, but excluding property software code (which remains our property),
will remain the property of Wild Software Limited until such time as Wild Software Limited receives full payment whereupon they will become the property of the client.

4.3 The client will be granted a single use, single site, source code license to the software code. The client may not sell or redistribute the software code (unless such prior arrangements were made between the parties). The client may not use the software code in more than one installation. The client will be given access to the source code and may take the code to another developer for purposes of maintaining or extending upon the system.

4.4 The parties acknowledge that Wild Software Limited may accept jobs from other clients to develop solutions with the same or similar functionality to the solution provided to you, and that Wild Software Limited may replicate and exploit all techniques, structures, designs and individual modules of program code used in the creation of the Web solution.

5. GST

5.1 All prices are quoted exclusive of GST. GST is payable by New Zealand residents, this cost does not apply to overseas orders.

6. Terms of Payment

6.1 An invoice for 50% of the price for the project will be provided on acceptance of the proposal. This invoice is strictly Cash on Delivery (COD) and must be paid before the project can commence.

6.2 Once the project concept design is completed and approved by the client a further 25% will be invoiced. Payment for this invoice is strictly Cash on Delivery (COD), unless otherwise arranged. Once the project is complete and approved by the client the final 25% will be invoiced. Payment for this invoice is strictly Cash on Delivery (COD), unless otherwise arranged.

6.3 If you are responsible for withholding information for completion, the Web site is then deemed payable in full after 90 days from initial start date.

6.4 If we are forced to hand your account over to a debt collection agency for collection you will be liable for any collection costs incurred.

7. Maintenance

7.1 Wild Software Limited provides maintenance services for its clients; however any maintenance or updates are outside the scope of the design project. When updates are required, Wild Software Limited will charge time and materials for this work. If a development or support agreement has been signed then clauses relating to support services will be applicable.

8. Validity of the Agreement

8.1 Either party may terminate the agreement on 30 working days’ written notice to the other party.

8.2 Wild Software Limited reserves the right to cease immediately without liability to provide the service and to terminate this agreement if you should go into liquidation or bankruptcy, or if you fail to meet any obligation in accordance with this agreement.

8.3 If at any point during the Development Cycle a client wishes to cancel, they may do so but will be invoiced an amount that Wild Software Limited judges to be proportional to the amount of work completed on the project.

8.4 If the total amount of work completed equals less than the 50% deposit paid by the client, Wild Software Limited will refund the portion of payment not used. If the total amount of work completed is more than the first 50% invoiced, Wild Software Limited has the right to invoice the extra hours completed.

9. Assignment and Delegation

9.1 We may assign or transfer our rights and responsibilities under this contract to another party.

9.2 We may also subcontract the performance of any of our responsibilities under this contract to another party. You may not assign or transfer any of your rights or responsibilities under this contract to anyone else without our prior written consent.

10. Liabilities

10.1 You agree that Wild Software Limited will not be liable for any indirect or consequential damages, including but not limited to, loss of profits or for any claim made on the client by any other party, even though Websites Made Wild Software Limited may have been notified of such damage or claims.

10.2 We shall not be liable to you for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the goods or failure to perform its obligations under this agreement where such delay is caused directly or indirectly by an act of God, armed conflict, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or manufacturing facilities, accidents, interruptions of, or delay in, transportation, pandemics or any other cause beyond our control.

10.3 You agree to defend, indemnify and hold us harmless from and against any and all claims, losses, liabilities and expenses (including attorneys’ fees) related to or arising out of the services provided by us to you under this agreement, including without limitation claims made by third parties (including your customers) related to any false advertising claims, liability claims for products or services sold by you, claims for patent, copyright or trademark infringement, claims due to disruption or malfunction of services provided hereunder (including malfunction of Web site/Software or Internet), or for any content submitted by you for publication by us.

10.4 If, despite the other provisions of this agreement, Wild Software Limited is found to be liable to you then its liability for any single event or series of related events is limited to the fees.

10.5 Due to the public nature of the Internet, all material submitted by you for publication on a website will be considered publicly accessible. Wild Software Limited does not screen in advance customer material submitted to Websites Wild Software Limited for publication. Wild Software Limited’s publication of material submitted by customers does not create any express or implied approval by Wild Software Limited of such material, nor does it indicate that such material complies with the terms of this agreement.

11. Applicable Law

11.1 The Consumer Guarantees Act 1993 may apply to any services we provide to you if you acquire these services for personal, domestic or household use. If this act applies, all rights you may have under it apply in addition to the rights you may have in this agreement. Nothing in this agreement will limit or exclude your rights under this act.

11.2 Where you acquire or hold yourself out as acquiring our services for the purpose of a business, then you agree that the provisions of the Consumers Guarantee Act 1993 will not apply to our service or the provision of any other services to you. This agreement shall be deemed to be an agreement made in New Zealand and shall be subject to, governed by and interpreted in accordance with the laws of New Zealand.

12. Non Waiver

12.1 Failure by any party to enforce any right or obligation with respect to any matter arising in connection with this contract shall not constitute a waiver as to that matter or any other matter either then or in the future. Any waiver of any right or obligation under this contract shall only be of any force and effect if such waiver is in writing and is expressly stated to be a waiver of a specified right or obligation under this contract.